Ten months after its launch, the Obamacare website is still not working properly.
Aetna CEO Mark Bertolini said today his company could not gauge the demographics of those who have signed up but aren’t paying their premiums because the back end of Healthcare.gov is still not functioning.
Bertolini appeared this morning on CNBC’s Squawk Box:
We’re seeing some attrition, and we’re not quite sure of the demographics of the attrition yet. The back end operating system of the exchanges is still not up and running.
He also noted that the new enrollees signing up as a result of Obamacare are “older” and “sicker” than the general population, and that his company is expecting smaller margins or even no profit at all from their business.
“We expect that they are going to use more health care,” he said.